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For those who want a bit more from their website hosts, Transparen delivers a 'private server' hosting experience, with none of the headaches of having to maintain the server in-house.

Website Hosting Service - BC

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About Transparen

Transparen Corporation is federally incorporated within Canada, and strives to provide the highest level of customer service, quality of technical support and advice to the most selective clients. We go to great lengths to provide good customer service, and we pay extra to ensure that our suppliers do too. Along the entire supply chain, our clients receive a premium hosting experience.

Contacting Transparen

We are available 24/7 at 1-888-747-6775. Please also review our contact page.

Backups

We perform regular backups, and we pay our ISP to do daily backups as well. If your company relies on a database, we can configure a live backup of the database.

Basic Web Hosting Infrastructure

Our internet connection is sufficient to fully saturate the 100 base T network card. Our server is located on two separate power grids. It is extremely rare that both would go down at the same time - although there is yearly cleaning that is scheduled well in advance.

Server

Our server is an IBM Netfinity with full ServRAID RAID 5 with hot-swappable drives, 2.5 Gb of RAM, redundant power supplies, redundant NICs, 4 CPUs, and 24h live monitoring and system administration.

Server Operating System

This server runs on a Linux 2.6 kernel with SMP configured.

Web Server Software

This server uses Apache, Apache-SSL, MySQL, Postgresql, PHP with Zend Optimizer, Python, Perl.

Shell Access

Once we have verified your identity, we can provide bash access with reasonable permissions.

System Administration

We take care to use reliable hardware that will recover quickly if any problems occur. In addition, we make use of three system administrators who proactively work to remove potential problems and who provide around the clock service and emergency response.

Hosting Philosophy

This is a 'private' server, and we are proud to have a very 'hands-on' approach to helping clients. We are programmers and system administrators: we do not mind making small changes or fixes if you need them done ASAP.

While we use scripts to make system administration faster and more reliable, we shun the idea of making this an 'automatic' server, as we feel that having live technicians available is far more helpful and avoids problems in the long run. In addition, we do not need to have very many clients on each server, which means that the server will be faster, have more reliable backups, and fewer problems related to overburdened resources.

And we can get to know everyone who is using the server in order to ensure that they are well served, and that the interests of all users are taken into account.

Terms and Conditions

Unfortunately we cannot provide service to every potential client. Clients go through a pre-screening process before they are approved. In particular, we try to avoid problematic accounts, such as those associated with extremely high bandwidth utilization, email service interruptions, or illegal activities. In practical terms, this means NO PORN, NO SPAMMING (sending of unsolicited commercial email, or using our server as a site to which spam links...), and NO ILLEGAL ACTIVITIES. If, upon review, an account is deemed to be disruptive to other clients, or to us as a company, we will make efforts to negotiate a solution, but as a last resort we may require that the account be closed.

Full terms of any contractual agreement are available offline.  In case there's any misunderstanding, absent a contract which states specifically that you may use our server, and which outlines performance expectations clearly, you can have NO EXPECTATIONS of service.  We may respond to your requests, but are not under any obligation to do so, and by using our services you acknowledge this and will hold us harmless in any damages that may come to you as a result.

Sign Up NOW! Full Service Account is only $99/month

Full Service Account

Sign Up NOW! Basic Account is only $20/month

Basic Web Hosting Account - This is appropriate for companies who have system administrators on staff. We provide quick response times via SMS, ICQ and by telephone. Yearly pre-payment required.

Your account will be configured promptly following your payment, provided your site is approved. 1-888-747-6775

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